Assess market fit, preview the experience, and get a personalised readiness plan — in five quick steps.
Viber Business Launch Planner — an interactive tool to assess market fit, preview messages, and generate a readiness report
Step 1Market fit
Step 2Use case
Step 3Message preview
Step 4Readiness check
Step 5Get started
Where are your customers?
Viber's value depends entirely on whether your audience is actually there. Select the countries where you'll send messages — we'll score your market opportunity instantly.
Viber penetration in your markets—
What will you send?
Your use case determines message type, pricing, opt-in rules, and technical setup. Pick the closest match — this shapes your entire launch plan.
Transactional notifications Most common
Order confirmations, delivery updates, OTPs, appointment reminders. One-way, triggered by events in your system.
Promotional campaigns Needs opt-in
Flash sales, loyalty offers, product launches. Rich media with image + button. Customers must explicitly opt in.
Two-way customer support Higher engagement
Live chat sessions, FAQ bots, agent handoff. Customer initiates — no opt-in required.
Mixed (transactional + promo) Full setup
Start with notifications to build trust, then unlock promotional messages after opt-in. Most scalable long-term.
What it looks like for your customer
This is exactly what a verified Viber Business Message renders on a phone. Rich media, trusted sender badge, action button — all in one thread.
Transactional — order update
YourBrand ✓
Verified Business
Hi Marta, your order #8821 has been dispatched and is on its way. Estimated delivery: tomorrow by 14:00.
Track my order →
13:42 Seen ✓✓
Promotional — flash sale
YourBrand ✓
Verified Business
brand image
🔥 24h only — 30% off everything. Use code VIBER30 at checkout.
Shop now →
09:00 Seen ✓✓
Message open rate
97%
Read within 3 min
90%
vs email open rate
~25%
Delivery rate
97%
Readiness check
Answer three quick questions and we'll generate your personalised launch timeline and flag what you need to prepare.
Do you have a registered business website? (not just social media)
Yes, we have a domain
No, only social media
Do you already collect customer phone numbers with explicit consent?
Yes, in our CRM
Some, but not all consented
Not yet
Can your team set up a webhook / API integration, or will you use a dashboard UI?
We have developers — API is fine
No-code / dashboard preferred
Not sure yet
Estimated launch timeline
Lock in your launch plan
We'll send you a tailored setup guide, introduce you to the right messaging partner for your stack, and optionally send a live demo Viber message to your phone so you see it before your customers do.
The demo hook: Enter your phone number below and we'll send a real Viber Business Message to your device — exactly what your customers will see, with your brand name as the sender.
You're in the queue!
Check your Viber app in the next few minutes — a demo message is on its way. We'll follow up by email with your personalised launch checklist within 24 hours.